Privacy and Cookies Notice

Chroma Software, Inc.

Updated: May 21, 2025

Chroma Software, Inc., a business corporation (herein “Chromatic”, “we”, “us” or “our”), based in the United States and headquartered at 548 Market St. #26384 San Francisco, CA 94104, is committed to protecting and respecting your privacy and personal information (herein, “personal information” refers to any information that identifies you or is about you as an individual). This Privacy Notice describes how we collect, use and share personal information through your (herein, “you” or “your” refers to the person accessing our products and services) interaction with our website: https://www.chromatic.com/, (herein, “Website”).

Please read this Privacy Notice carefully so you can make an informed decision about your use of our Website.

Contents

1. Scope of This Privacy Notice

This Privacy Notice applies to anyone who interacts with us through our Website, which manages our product and service offerings. This Privacy Notice provides details about the personal information we collect about you, how we use it, and how we protect and safeguard your personal information. This Privacy Notice also provides information about your rights as an individual, in relation to the personal information that we collect from you.

2. How We Collect Personal Information

We may collect personal information about you from various interactions on our Website. These interactions may include creating an account, placing an order, utilizing the comments feature, or utilizing the chat bot. Other interactions may include signing up for our newsletter or other marketing materials, and through your contact and interaction with us on social media, blogs, surveys, and/or product feedback communications.

We may also collect certain online identifiers, which may be considered personal information, through your use of our Website. This information includes online activity information and technical information about your usage activities, to the extent that such information constitutes personal information. We may also set cookies on your web browser or use other tracking technologies when you interact with websites, applications, or advertisements in our network.

3. Categories of Personal Information We Collect

We may collect, and may have collected in the past, any of the following categories of personal information from you:

  • Contact information, such as email address and phone numbers;
  • Personal Identifiers, such as your name, alias, and other unique personal identifiers;
  • Financial details, such as details about your credit or payment card or payment account, including details of account numbers, payment details, or billing addresses;
  • Account Information, such as your username, and consent and preferences (e.g., to receive newsletters);
  • Credentials, such as passwords, password hints, and similar security information used for authentication and account access;
  • Commercial information, such as purchase history;
  • Geolocation data, such as physical location or movements;
  • Any personal information you send to us in emails, attachments, and other communications that you send us or otherwise contribute.

4. How We Use Personal Information

Your personal information may be used by us, our employees and service providers, and disclosed to third-parties for the following purposes:

  • Communicate with you, including by responding to questions or communications you send to us (e.g., as a response to communications you have sent via online webforms or email), and other relevant service or product-related announcements;
  • Perform our services, including personalizing Website user experience (e.g., delivering relevant content and product offerings), order fulfilment and fulfilling transactions, maintaining accounts and contracts, providing customer service, informing and updating our investors, monitoring disputes, or verifying information;
  • Notify you about changes to our products and services;
  • Manage our affiliate, distributor, and customer relationships;
  • Perform marketing;
  • Administer promotions;
  • To improve the Services;
  • Audit our transactions and interactions;
  • Detect, remediate, and, if applicable, prosecute any physical security or information security-related or criminal incidents;
  • Enforce our legal rights and comply with legal or regulatory obligations;
  • Act in the public interest;
  • Evaluate job applications and business proposals;
  • Post customer product comments on our Website that may contain personal information, such as name.

6. Links to Third-party Websites

Our Website may also contain links to and marketing from the websites of third-parties. We have no control over the content or operation of these websites, nor do we control the confidentiality or privacy practices of the website operators.

7. Collection of Personal Information From Minors

Our Website is not designed or intended to attract children under 13 years of age, and we do not knowingly collect information from minors. By using our Website, you hereby represent that you are at least the age of legal majority in your place of residence.

8. Sharing and Sale of Your Personal Information

We may disclose your personal information to service providers and other third-parties. In the past, we may have disclosed to such third-parties any of the categories of personal information outlined in the above section 3. However, we endeavor to share only the minimum relevant personal information necessary to fulfill the business purpose for sharing such personal information.

9. Protection of Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

10. How Long We Keep Your Personal Information

We will retain your personal information for as long as is necessary for the purposes for which it was collected.

11. Where We Transfer Your Personal Information

We are headquartered in the United States and will process your personal information in the United States.

12. Cookies Notice

This Cookies Notice applies when using our Website. Our Website uses cookies to distinguish you from other users of our Website. Cookies allow us to recognize your device and allows our Website to remember certain information about you and to perform analytics and other functions in relation to your use of our Website.

13. Your Privacy Rights

You have several choices regarding the use of your personal information on the Site and our Services. Depending on the jurisdiction you reside in, you may have certain additional rights regarding the personal information we have collected about you.

14. Notice to European Users

The information provided in this “Notice to European Users” section applies only to individuals in Europe.

15. Notice to Canadian Users

The information provided in this “Notice to Canadian Users” section applies only to individuals in Canada. Individuals located in Canada have certain rights pursuant to Canada’s Personal Information Protection and Electronic Documents Act.

16. Notice to Australian Users

The information provided in this “Notice to Australian Users” section applies only to individuals in Australia.

17. Do Not Track Signals and Third-Party Tracking

Certain mechanisms may allow you to send web browser signals indicating your choice to disable tracking on our Website.

18. Questions and Contacts

For any questions or comments in relation to this Privacy Notice and our privacy practices in general, please contact our Privacy Office.

19. Changes to Our Privacy Notice

Any changes we make to this Privacy Notice in the future will be posted on this page.